General enquiries

The Consular Section accepts payments by bank cards. Payments in cash will be accepted exceptionally.

Admission Hours, Important information for the Consular Section

Admission Hours of the Consular Section

9.00 to 13.30 – Admission of citizens applying for issuance of identity documents; submission of documents for notary certifications; submission of applications for issuance of Criminal Record Check certificates; applications for registration of a civil status;

14.00 to 16.00 – Submission of visa applications and issuance of visas;

13.30 to 17.30 – Handing over to citizens of issued identity documents (including temporary passports), certified documents, Criminal Record Check certificates, birth certificates and other civil status certificates. Responding to inquiries by phone, email and post, as well as providing advice and consultations.

Inquiries regarding consular issues can be made every working day from 13.30 to 16.00 hrs. at the following telephone numbers: 020 7581 3144, 020 7581 9400 and 020 7589 3763.

As of June 2019 citizens, requiring consular services, will also be admitted every last Friday of the month.

The Consular Section is closed on Saturdays and Sundays and on the following dates in 2020

1 January 2020 New Year
3 Mart 2020 Bulgaria National Day
10 April 2020 Good Friday /UK/
13 April 2020 Easter /UK/
17 April 2020 Good Friday (Bulgaria)
20 April 2020 Easter (Bulgaria)
01 May 2020 Official Holiday Bulgaria
06 May 2020 Official Holiday Bulgaria
08 May 2020 Early May Bank Holiday/VE Day
25 May 2020 Official Holiday Bulgaria
31 August 2020 Summer Bank Holiday
06 September 2020 Official Holiday Bulgaria
22 September 2020 Official Holiday Bulgaria
24 December 2020 Christmas Eve
25 December 2020 Christmas Day
28 December 2020 Boxing Day

Useful telephone numbers and addresses:
Individual Inquiries on Submitted Applications: tel.  020 7581 3144; 020 7584 9400 (13.30-16.00 only)
Consular Section Fax: 020 7581 9073
Consular Section Direct e-mail address –
Web site:


Acceptable Payment Methods

The Bulgarian Embassy in London accepts the following payment methods: Debit or Credit cards.